Duplicate charge
Report a duplicate transaction with the account email, date, and invoice reference.
Billing
Refund policy
How cancellation, renewal, billing errors, and promotional access are handled for the monthly subscription.
Last updated August 21, 2026
Standard subscription
$10 per month
The subscription renews automatically each month until canceled. You can cancel online through the billing area or linked customer portal. Cancellation prevents the next renewal; access ordinarily continues until the end of the current paid billing period.
Except where applicable law requires otherwise, paid subscription periods are not prorated and charges are generally non-refundable once the billing period begins. Canceling is different from requesting a refund.
When to contact support
Billing error
Report an amount, discount, or renewal that differs from what checkout or a required notice displayed.
Legal right
We will honor refund, cancellation, and cooling-off rights that cannot be limited by this policy.
Promotional access
Refunds follow the amount paid
A refund cannot exceed the amount actually paid for the affected period. A 100%-off or complimentary period has no payment to refund. A promotion that later converts to paid access must display the first charge date and amount before consent; any paid renewal is evaluated under this policy and applicable law.
How to request review
Send the billing details
The final launch policy must publish a monitored support email or form. A request should include the account email, invoice or charge reference, charge date, amount, and reason—never a full card number. Contacting support does not waive any non-waivable dispute or consumer right.